Alpha66 values your privacy. We protect every piece of personal information you provide using the latest encryption technology and in full compliance with Malaysia's data protection laws.
Six core principles that form the foundation of how alpha66 handles your personal data every day.
All data transmitted between your device and alpha66 servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
Your identity verification (KYC) process is handled with care. Submitted documents are stored in a protected environment and are never shared with any third party without your consent.
Alpha66 does not sell, rent, or commercialise your personal data to any third party for marketing purposes. Your data belongs entirely to you.
Personal data management at alpha66 fully complies with the Malaysia Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are always protected.
You may access, update, or request deletion of your personal data at any time through your account or by contacting our support team.
You are free to choose the types of marketing communications you wish to receive. Unsubscribe from email or SMS promotions at any time through your account settings.
Important Notice: This Privacy Policy describes how Alpha66 ("we", "Platform") collects, uses, discloses, and protects your personal information when you use the alpha66.wine website and all related services. Please read this document carefully before using our platform.
Alpha66 is an online betting and gaming platform operating in Malaysia. We understand that your trust is our most valuable asset. That is why we handle every detail of your personal information with full responsibility, care, and transparency.
This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. By using the alpha66 platform, you agree to the collection and use of information as described in this policy.
We are committed to never selling, renting, or disclosing your personal data to third parties for their own marketing purposes without your explicit consent. The trust you place in us is something we guard wholeheartedly.
This policy applies to all users of the alpha66 platform, including website visitors, registered members, promotion programme participants, and anyone who interacts with our services through any available channel.
To provide a complete, secure, and responsible service, alpha66 collects various types of personal information. We only collect data that is strictly necessary for the stated purposes.
| Data Category | Examples of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number, passport | KYC verification, fraud prevention |
| Contact Data | Email address, phone number, residential address | Account communications, transaction verification |
| Financial Data | Bank account number, transaction records, payment methods | Deposit and withdrawal processing |
| Technical Data | IP address, browser type, operating system, device ID | Account security, fraud detection |
| Usage Data | Betting records, games played, session duration | Responsible gaming, product improvement |
| Communications Data | Support chat records, emails, feedback | Customer support, service improvement |
Some of this information is collected directly when you register or fill in a form. Technical and usage data are collected automatically via cookie and tracking technologies when you use our platform.
We do not collect sensitive data categories such as health information, religious beliefs, or political views unless you choose to share such information when communicating with our support team.
Alpha66 uses the personal data collected for the following purposes, all of which are subject to a valid legal basis:
Alpha66 will not use your data for any purpose inconsistent with the original purpose of collection without first obtaining your renewed consent.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), every instance of personal data processing must have a valid legal basis. Alpha66 bases the processing of your data on the following grounds:
You have the right to withdraw your consent at any time for processing that is based solely on consent. Withdrawal of consent does not affect the validity of processing that took place prior to the withdrawal.
Alpha66 does not sell your personal data. However, in the course of our business operations, we may share data with certain parties in the following circumstances:
All third parties with whom we share data are bound by strict confidentiality agreements and must comply with data protection standards equal to or higher than our own. Alpha66 is responsible for ensuring our partners handle your data responsibly.
The security of your personal data is alpha66's top priority. We employ a combination of technology, procedures, and organisational measures to protect your information from unauthorised access, alteration, disclosure, or deletion.
Key security measures we implement:
Data Retention Period: Alpha66 retains your personal data for as long as your account is active. Following account closure, we retain data for a minimum of 7 years to meet Malaysia's legal and financial regulatory requirements. After this period, your data will be securely deleted or anonymised.
While we take all reasonable precautions, no security system can guarantee absolute protection. In the event of a data breach involving your information, we will notify you and the relevant authorities within the timeframe required by law.
Alpha66 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or block cookies through your browser settings at any time. However, blocking essential cookies may affect certain functions of the alpha66 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
Under the PDPA 2010 and alpha66's internal policies, you have the following rights regarding your personal data:
You have the right to obtain a copy of the personal data we hold about you at any time via a written request.
If your data is inaccurate or incomplete, you have the right to request that we correct or update it promptly.
Under certain circumstances, you may request that we delete your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes or in cases where processing is based on our legitimate interests.
You have the right to receive your data in a machine-readable format for transfer to another service provider if desired.
In certain situations, you may request that we restrict the processing of your data while a related issue or query is being resolved.
The alpha66 platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21.
All new account registrations are subject to a strict age verification process. Should we discover that personal data of an individual below the required age has been inadvertently collected, we will take immediate steps to delete that data and close the associated account.
Parents or guardians who believe their child has registered or provided data to alpha66 without permission are encouraged to contact our support team immediately via Live Chat so that action can be taken without delay.
In the course of operating our platform, some of your personal data may be processed or stored on servers located outside Malaysia. Such data transfers only occur when:
Alpha66 ensures that any cross-border data transfers are carried out in compliance with Malaysian legal requirements and with adequate safeguards to keep your data secure wherever it is processed.
Alpha66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in data processing practices, legal requirements, or new service features we offer.
In the event of material changes to this policy, we will:
Continued use of the alpha66 platform after the effective date of any changes will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account before the effective date of those changes.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact the alpha66 Data Protection Officer through the following channels:
For requests relating to data access, correction, or deletion, please include your full name, account number (if applicable), and a clear description of your request. This helps us process your request more quickly and accurately. We may require additional identity verification before processing certain requests to ensure the security of your data.
If you are not satisfied with how we handle your privacy complaint, you have the right to lodge a complaint with the relevant Malaysia Personal Data Protection Commissioner.
Review this policy periodically to stay informed about how we protect your privacy.
Alpha66 fully complies with Malaysia's Personal Data Protection Act 2010 in all data processing activities.
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