Terms and Conditions Alpha66 –
The Complete Guide for Malaysia Members

Alpha66 is an online betting platform operating under a licence issued by the relevant regulatory authority. The platform provides betting entertainment services including Live Casino, Slot Games, Sports Betting, and a variety of table games to eligible members.

These Terms and Conditions ("Terms") govern your use of the alpha66.wine website and all related services. These Terms are to be read together with our Privacy Policy and Responsible Gaming Policy, all of which form part of this agreement.

Alpha66 reserves the right to update, modify, or replace any part of these Terms at any time. Changes take effect immediately upon being posted on this website. It is your responsibility to review these Terms periodically. Your continued use of the platform after any changes constitutes your acceptance of the updated terms.

To register and use alpha66 services, you must meet all of the following eligibility requirements:

• Aged 21 years and above at the time of registration.
• Not be subject to any local or international legal restrictions that prohibit participation in online betting activities.
• Act on your own behalf and not on behalf of any third party.
• Not have previously been closed or banned from using alpha66 services.
• Having full legal capacity to enter into a binding agreement.

Alpha66 reserves the right to request identity document verification at any stage to confirm your eligibility. Documents that may be required include a national ID, passport, utility bill or bank statement as proof of address, and any other supporting documents deemed necessary by us.

Each individual is only allowed to hold one active account at alpha66. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any existing balances.

Upon successful registration, you will have full access to your personal alpha66 account. You are solely responsible for all activity that occurs under your account, including all bets placed, transactions processed, and settings changed.

It is your responsibility to:

• Keeping your username and password strictly confidential and never sharing them with anyone.
• Log out of your account after every session, especially when using a shared device.
• Notifying alpha66 immediately if you suspect any unauthorized access to your account.
• Keeping your account details — particularly your phone number and email address — up to date at all times.

Alpha66 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

Accounts that have been inactive for more than 12 consecutive months may be subject to a monthly administrative fee. Members will be notified in advance via their registered email before any charges are applied.

Alpha66 supports a wide range of payment methods widely used in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, Visa, and Mastercard. All transactions are processed in Malaysian Ringgit (MYR).

Deposit: All deposits are credited to your account instantly upon payment confirmation. alpha66 does not charge any processing fees for deposits. The minimum deposit is MYR 30, and the maximum daily deposit limit varies depending on the selected payment method.

Withdrawal: Withdrawal requests are processed within 5 minutes upon approval. However, the following conditions must be met:

• KYC verification must be completed before your first withdrawal is processed.
• Withdrawals can only be made to the same payment method used for the deposit (in applicable cases).
• The minimum withdrawal amount is MYR 50 per transaction.
• Alpha66 reserves the right to request additional supporting documents for withdrawals exceeding certain amounts.
• Bonus balances that have not met the wagering requirements cannot be withdrawn.

Alpha66 is not responsible for any delays caused by third-party payment processors, banking system disruptions, or incorrect information provided by the member.

Alpha66 offers a variety of bonuses and promotions from time to time to reward our loyal members. Each bonus offer is subject to specific terms and wagering requirements as stated in the relevant promotion's terms.

General terms applicable to all bonuses at alpha66:

• Wagering Requirement: Each bonus carries a wagering requirement of 5x to 30x depending on the promotion type. These requirements must be met before any withdrawal is permitted.
• Valid Period: Bonuses have varying expiry periods, typically between 7 and 30 days from the date of credit.
• Maximum Betting Limit: When using bonus funds, the maximum bet limit per round or match may be capped at MYR 10 or the amount specified in the promotion's terms.
• One Bonus Per Account: Each member is entitled to each type of bonus once only, unless otherwise stated.
• Bonuses cannot be transferred between accounts or converted directly into cash.

Alpha66 reserves the right to cancel or modify any bonus or promotion at any time without prior notice. Any attempt to abuse the bonus system — including registering multiple accounts solely to claim bonuses — will result in account closure and forfeiture of all balances.

All games available on alpha66 — including slots, Live Casino, table games, and Sports Betting — operate in accordance with the rules and procedures set by their respective licensed game providers.

In the event of any dispute regarding game outcomes, alpha66's system records are final and binding. Should a technical disruption occur during a game session:

• Bets placed prior to a service interruption will be settled according to the system records on file.
• If a game outcome cannot be determined due to a disruption, the bet will be fully refunded to the member's account.
• Alpha66 is not responsible for losses arising from internet connectivity issues on the member's end.

In live casino games, the dealer's decisions are final. Any conduct that disrupts a live casino session or disturbs other players may result in suspension of access to that section.

Alpha66 uses a Random Number Generator (RNG) that has been audited and certified by an independent body to ensure the fairness of all electronic games. The RTP (Return to Player) rate for each Slot Game can be checked in the respective game's information.

The following activities are strictly prohibited on the alpha66 platform and may result in immediate account closure, forfeiture of all balances, and legal action where applicable:

• Multiple Account Ownership: Owning or operating more than one active account on this platform.
• Identity Fraud: Providing false personal information or using another person's identity during registration or KYC verification.
• Money Laundering: Using the alpha66 platform for money laundering or any other illegal financial activity.
• Use of Bots or Automated Software: Using any bots, scripts, third-party software, or automated systems to access or interact with the platform.
• Bonus Abuse: Registering multiple accounts, colluding with other members, or using any other method to obtain bonuses fraudulently.
• Game Manipulation: Any attempt to exploit technical vulnerabilities, disrupt game integrity, or unfairly influence outcomes.
• Third-Party Fund Collection: Accepting deposits from third parties or processing withdrawals on behalf of others.

Alpha66 cooperates fully with the relevant authorities in the investigation of any suspected illegal activity or fraud.

Alpha66 reserves the right to suspend or close any member account at any time, with or without prior notice, for the following reasons:

• Violation of any provision under these Terms and Conditions.
• Confirmation that a member does not meet the specified eligibility requirements.
• Failure to complete the KYC verification process within the stipulated time frame.
• Requests from regulatory authorities or law enforcement agencies.
• Detection of suspected fraudulent or unlawful activity.

Members may also close their own accounts at any time by contacting the alpha66 customer support team via Live Chat. Prior to closure, all outstanding wagering requirements must be fulfilled and any valid balance will be processed for withdrawal in accordance with standard procedures.

In the event of account closure due to a breach of terms, alpha66 reserves the right to withhold all balances in the account, including unwagered deposit funds, depending on the severity of the breach and the outcome of the internal investigation.

Alpha66 is committed to protecting the privacy and security of all members' personal data. All collected data is handled in accordance with our comprehensive Privacy Policy, which can be read in full on the Privacy Policy us.

In summary, alpha66 collects and processes your personal data for the following purposes:

• Identity verification and fraud prevention.
• Processing of financial transactions.
• Provision of customer support services.
• Compliance with legal and regulatory requirements.
• Service improvement and user experience enhancement.

Alpha66 uses 256-bit SSL encryption to protect all communications between your device and our servers. Your personal data will not be sold or shared with third parties for marketing purposes without your explicit consent.

Alpha66 is fully committed to responsible gaming principles and provides a range of tools accessible directly from your account to help you stay in control:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Limit the total amount you can lose within a time period of your choosing.
• Session Time Limit: Set session time limits to prevent excessively long gaming sessions.
• Self-Exclusion: Choose to block access to your account for a set period — ranging from 24 hours to permanent.
• Reality Check: Receive periodic reminders about the amount of time you have spent on the platform.

If you feel that your betting activity is beginning to have a negative impact on your life, please contact our support team or visit the Responsible Gaming for guidance and available support resources.

Alpha66 strictly prohibits any individual enrolled in a self-exclusion programme from attempting to re-register or access the platform during an active exclusion period.

Alpha66 provides this platform on an "as is" and "as available" basis. To the extent permitted by applicable law, alpha66 makes no warranties, express or implied, regarding the continued availability, accuracy, or suitability of this platform for any particular purpose.

Alpha66 shall not be liable for:

• Any indirect, incidental, or consequential loss or damage arising from the use of, or inability to use, this platform.
• Losses arising from service interruptions, whether due to planned or unplanned technical maintenance.
• Any errors, omissions, or inaccuracies in the platform's content.
• Losses resulting from unauthorized access to your account due to your own negligence.

In all circumstances, the maximum total liability of alpha66 to you shall not exceed the amount you deposited into your account in the 30 days preceding the claim.

Alpha66 reserves the right to amend, update, or replace these Terms and Conditions at any time. Notice of material changes will be sent to your registered email address at least 7 days before the changes take effect, except for changes required by law or regulators which may take effect immediately.

The latest version of the Terms and Conditions will always be available on this page with the update date clearly marked. Continued use of the alpha66 platform after the effective date of any amendment constitutes acceptance of the updated terms.

If you do not agree with any amendments made, you have the right to close your account before the amendment's effective date by contacting our support team. The original Terms will continue to apply to any transactions in progress at the time the amendment takes effect.

For any enquiries regarding these Terms and Conditions, please contact the alpha66 customer support team, available to assist you 24 hours a day, 7 days a week via Live Chat on our platform.